Shipping Policy
Thanks for shopping with DreamBodX Fitness! Here's everything you need to know about how and when your order arrives.
Order processing
Orders are processed within 1 to 2 business days (Monday to Friday, excluding holidays) after your order is placed. You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships.
Digital products (eBooks & workout plans)
Our eBooks and workout plans are delivered instantly. As soon as your payment is confirmed, you'll receive an email with a secure download link, so there's no shipping and no waiting. You can download your files on your phone, tablet, or computer. If you don't see the email within a few minutes, please check your spam or promotions folder, or contact us and we'll resend it. Because digital products are delivered immediately, all digital sales are final and non-refundable.
Physical products
Physical items are delivered within 3 to 7 business days after processing. In most cases, your total time from order to doorstep is about 4 to 9 business days. Delivery times are estimates and are not guaranteed, as they can be affected by the carrier, your location, weather, and other factors outside our control.
Shipping rates
Shipping costs are calculated automatically at checkout based on your items and delivery address, so you'll always see the exact cost before you pay.
Order tracking
Once your order ships, we'll email you a tracking number so you can follow your package. Please allow up to 48 hours for tracking to begin updating after you receive it.
International shipping
We ship worldwide. International delivery times vary by destination and may take longer than domestic orders. Any customs duties, taxes, or import fees charged by your country are the responsibility of the customer and are not included in your order total.
Incorrect or incomplete addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, we'll contact you to arrange re-delivery, and additional shipping charges may apply.
Delayed, lost, or damaged packages
If your order hasn't arrived within the estimated time, or it arrives damaged, please contact us at princeisiah0541@gmail.com and we'll help make it right.
Questions?
Email us at princeisiah0541@gmail.com or call 479-561-5435.
DreamBodX Fitness, 4212 Cypress Park Cove, Fort Smith, AR 72904, United States.